At Smetic, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By using our website, you consent to the practices described in this policy.
Information We Collect
We may collect personal information that you provide directly to us when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact customer support
- Participate in surveys or promotions
Types of Information Collected:
- Personal Information: Name, email address, phone number, shipping address, and billing information.
- Non-Personal Information: Browser type, device information, IP address, and pages visited on our website.
How We Use Your Information
We may use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you about your orders and inquiries
- Improving our website, products, and services
- Sending you promotional materials and newsletters (you can opt out at any time)
- Analyzing website usage to enhance user experience
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with:
- Service Providers: Third-party vendors that assist us in operating our website, conducting our business, or servicing you, such as payment processors and shipping companies.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests.
Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent for processing your personal information
To exercise these rights, please contact us at info@smetic.com.pk.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us recognize your preferences and improve our services. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.
Third-Party Links
Our website may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@smetic.com.pk
- Phone: +92 300 4164320